ISO 9000:2026 Structure Overview
ISO 9000:2026
Quality management — Fundamentals and vocabulary · 5th ed. (2026-05) · Replaces ISO 9000:2015 · Applies to all organizations
Clause 3 · Terms and Definitions
12 concept groups:
Organization · Management · Process · System · Requirement · Action · Result · Data/Information/Documents · Customer · Characteristic · Determination · Audit
Arranged in conceptual order, with alphabetical index; common language for all ISO/TC 176 documents
Clause 4 · Fundamentals of Quality Management
4.2 Seven Quality Management Principles
Customer focus · Leadership · Engagement of people · Process approach · Improvement · Evidence-based decision-making · Relationship management
4.3 Fundamental Concepts (10)
Quality · Quality management · QMS · Quality assurance · Quality control · Quality planning · Process management · Risk-based thinking · Organizational quality culture · Continual improvement
4.4 Additional Concepts (12)
Context of an organization · Interested parties · Integrated management system · Circular economy · Emerging technologies · Innovation · Change management · Customer experience · Knowledge management · Information management · People aspects · Business continuity
4.5 Developing a QMS Using These Concepts and Principles
Annex A · Concept Diagrams
Graphical representation of relationships between terms, the basis for grouping Clause 3 terms
Also includes bibliography and index
Highlights of the new edition: ① Renamed to “Quality management”; ② Fundamentals split into “fundamental concepts + additional concepts,” now covering circular economy, emerging technologies, innovation, etc.; ③ Each principle includes a statement, rationale, key benefits, and possible actions to help organizations apply it.
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